Privacy Policy

Effective Date:

At RIO Clinical Trials, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, share, and protect information that you provide through our website, forms, and digital platforms.

This Privacy Policy applies to all personal information submitted through our website, online forms, and any related digital tools operated by RIO Clinical Trials, including but not limited to recruitment forms, interest forms, and study pre-screening questionnaires.

1. Information We Collect

We may collect the following types of personal information:

Basic identifiers: Name, email, phone number, date of birth, address
Health-related information: Self-reported conditions, current medications, prior diagnoses (as part of pre-screening or interest in research studies)
Device and technical data: IP address, browser type, operating system, and browsing behavior (via cookies or tracking tools)
Eligibility data: Responses about age, gender, or health status used solely to assess possible eligibility for research studies

We only collect and process personal information from individuals under the age of 18 with verified parental or guardian consent. See Section 4 – Consent for Minors for more details.

2. How We Use Your Information

Your information may be used for the following purposes:

To assess your potential eligibility for clinical research studies
To communicate with you about research opportunities
To improve our website and services
To comply with legal and regulatory obligations
For internal operations, analytics, and platform optimization

We do not sell your personal data to third parties.

3. Information Sharing and Disclosure

We may share your information with:

Authorized personnel within RIO Clinical Trials
Research sites and physicians partnering with us
Institutional Review Boards (IRBs), as required
Technology service providers who assist in secure data processing
Legal authorities, if required by law

All data sharing is limited to what is strictly necessary and follows appropriate confidentiality and data protection agreements.

4. Consent for Minors (Children Under 18)

If you are under 18 years old, we require verified parental or guardian consent before processing any personal data or considering you for study participation.

We do not knowingly collect or store personal information from individuals under 13 years old without such consent.

5. Use of Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

Track visitor interactions
Remember user preferences
Improve site functionality

You may adjust your browser settings to refuse cookies, but doing so may affect your ability to use some parts of the site.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Withdraw consent to be contacted at any time
Request information about how your data is used
Lodge a complaint with applicable regulatory bodies if your rights are violated

To exercise these rights, please contact us at:

privacypolicy@riotrials.com

(385) 271-0683

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to follow best practices in data protection.

8. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law or research guidelines.

9. Links to Third-Party Sites

Our website may contain links to external sites not operated by RIO Clinical Trials. We are not responsible for the content, security, or privacy practices of those websites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, contact us at:

RIO Clinical Trials Research Innovation Organization

1412 S Legend Hills Dr. Suite 310
Clearfield, Utah 84015-1591